For healthcare workers
Oct 28. 20mins read
A clear path forward
As kids, we made origami fortune tellers to excitedly dream about our futures with our friends, the people we'd become, the lives we'd build.
Somewhere between then and now, imagining work went from exciting to exhausting. We apply to more jobs and get less responses or we get spammed about jobs that don't fit us. It became a numbers game, a blur of applications, silence, and spam. We're clinicians and healthcare workers who want thinking about work to be exciting again.
Rewarding work is supposed to be difficult, but understanding your options and interacting with those looking for workers should not be as painful as it has become. We chose the fortune teller as our logo to reclaim the experience of feeling excited about the future. But this time you get to peel back all the options before you decide which fortune to choose.
You're a participant, not our product
Other job sites get paid when you view, click, or apply. They profit whether you get hired or not.
Goodwork only earns a fee after you actually work, and because you are a partner in that success, you share in that fee.
What other job board gives you half of what the hiring side pays?
We are not a staffing agency and are not owned by one. We are a marketplace where employers and recruiters can list their jobs for you to find.
Step 1 Explore real jobs
When you open Goodwork, you can browse every job before creating an account. Start by selecting your profession. That unlocks the right specialties and settings for your field.
Every job is posted directly by an employer or agency working with us, never scraped from random sites.
Explore Jobs
Step 2 Build your profile naturally
Instead of filling out long forms, build your profile as you browse.
Open a job that feels like a good fit. When you click a job preview card, it will open the Job Details page. On this page, you will see two columns side by side:
The job's information on the left
Your own profile information on the right
Each row uses a simple red or green indicator to show if you match that requirement:
Green means your profile already meets the requirement
Red means it does not yet
Click Add to Profile next to any detail that describes you or what you want. Those fields will turn green when they match the requirements listed in the job's field.
You will see "Ask recruiter" in any empty job field so you can easily ask for the missing info you need to make an informed decision. When you click Ask recruiter it will create an editable message ready for you to send the recruiter. That editable message will automatically include that job's ID and the exact field you asked about, making it simple for the recruiter to have the context needed to answer your questions. You can build your entire profile directly from the job details page or finish it on your Profile page anytime.
Open search filters
Understanding matching and required fields
Some organizations require certain fields to match before you can apply. If you try to apply and see what looks like an error message, it is not an error. It is simply letting you know that a few required fields are still unmatched or missing from your profile.
You will see a list of those fields with quick links that take you directly to each one. From there, you can click Add to Profile, upload any missing documents, or update your information right from the Job Details page.
When a field turns green, it is saved across all of Goodwork, including your profile and every other open or future application. You never need to enter the same information twice. If you change or remove something later, it updates everywhere automatically.
Step 3 Apply with purpose
Once your profile matches enough of a job's requirements, you will be able to apply. Apply only when you feel the fit is real. Goodwork limits everyone to keep the process healthy:
Up to 3 jobs per day with an incomplete profile
Up to 9 per day when your profile is 100 percent complete
40 applications per month max
This prevents the "spray and pray" chaos common on other sites and ensures recruiters have the capacity to give each application the time it deserves.
Step 4 Track your progress
After you apply, your Work Journey tab shows every application, message, and update in one place. You can:
See each application's current stage
Continue filling out your profile around that job
Message recruiters to ask or answer questions
Check your work journey
Step 5 Offers and negotiations
When your recruiter calls to let you know you have an offer, make sure the offer is also sent through Goodwork.
This is important because your Goodwork bonus is only available when the hiring organization's payment for our matchmaking service is processed through the Goodwork marketplace.
Goodwork charges the hiring organization based on the start date, end date, and total pay amount listed in the offer.
We do not monitor timesheets or payroll. Instead, the offer itself defines the terms used to calculate the fee. When we receive that fee, you receive your portion of it as your weekly Goodwork bonus.
If you receive an offer through another job board or directly from your recruiter, ask them to send the offer through Goodwork so you can earn your bonus and benefit from Goodwork's accountability system aka Stats.
What you will see when an offer arrives
You will get an email and in-app message letting you know you have received an offer in Goodwork.
Clicking the link takes you to the Offer page, where you can review every detail.
All the information from the job details is pre-populated into the offer.
If the recruiter or hiring organization changes or adds anything, the system will:
Highlight those rows in blue
Expand the section where a change was made
Any sections that remain collapsed mean there were no changes from the original job details.
On the Offer page, you will always see:
The original job details or previous offer on the left
The new offer on the right
You can then choose to accept, decline, or counter offer.
Making changes or counteroffers
If you create a counteroffer, the fields will again pre-populate with the latest offer details. Any changes you make will be highlighted in blue and the sections that include them will automatically expand when your counteroffer is sent back.
This process can continue as many times as needed until both sides reach agreement.
When you accept, the offer automatically moves into the Onboarding stage, and when your work begins, it shifts to the Working stage.
How Goodwork tracks stats
All offer activity contributes to Goodwork Stats.
If an organization lowers pay or changes major details from what was advertised in the original job post, that counts as a bait-and-switch and negatively affects their Stats.
The same standard applies to workers.
If you apply to a job with a pay package you never intended to accept, or if you demand a higher rate than what was posted, that also appears in your Stats.
This transparency encourages everyone to post accurate details from the beginning, spend less time haggling, and start working.
Step 5.5 The weekly feedback loop
Once an offer is accepted, the weekly feedback loop begins automatically.
Every participant in the deal takes part: the worker, the recruiter, and the hiring organization.
We believe one-time reviews are not enough. They are often written in a rush or in the middle of an emotional moment and rarely accurately represent what the day to day experience is really like.
Goodwork replaces reviews with short, automated weekly check-ins that focus on understanding the true experience.
How it works
Every week, you will receive a short set of questions about your last week's experience. Questions may change depending on your stage of work:
During onboarding, you may see questions about your first-day preparation or paperwork
Once you start working, you may see questions about your pay, coworkers, manager, and recruiter's follow-through
Each question has three choices:
Better than expected
As expected
Worse than expected
The middle option, as expected, is automatically selected by default.
If that feels accurate, you do not need to do anything.
If you choose better than expected or worse than expected, a small optional text box will appear where you can share more to help the other side understand what worked well or what could improve.
No one can opt out, one of these 3 options will be selected.
Each participant can only give feedback on the most recent week. So while you're working your 2nd week on the job you will be able to update your feedback for your first week on the job, but once you start your third week of work you will only be able to update the feedback for week 2 and no longer be able to update the feedback for week 1 and so on.
Feedback from all sides is shared directly between participants, creating an ongoing cycle of learning and improvement while adding to your Goodwork Stats.
Participation is required
Weekly feedback is required and automatic for all active workers, recruiters, and organizations.
It is designed to only take up your time if something was better or worse than expected. Your participation not only helps maintain fairness, it also strengthens your Goodwork Stats, proving your reliability and helping you stand out to future partners.
Why it helps to use Goodwork for every offer
This system only works when the offer and work relationship exist inside Goodwork.That is another reason to ask your recruiter to send your offer through Goodwork, even if you discovered the job elsewhere.
Doing so allows you to earn your Goodwork bonus, gain ongoing accountability, and build a public record with your Goodwork Stats that shows your professionalism week after week.
Why it matters
Weekly feedback keeps everyone accountable without adding stress.
Instead of waiting until the end of a contract or assignment, you share a few quick insights each week.
Those small check-ins build a detailed record of how each participant follows through on their promises.
Over time, this consistent participation improves your Goodwork Stats, showing future recruiters and employers that you are dependable and that you deliver the experience you described in your interviews.
Step 6 Getting paid
When you begin working, the organization pays Goodwork a fee only after you have worked, week by week. Because you are a partner in that deal, we share that fee with you:
20 percent just for working
+20 percent for completing your profile
+10 percent for weekly feedback
You will receive your share through Branch, our payout partner.
Branch works like Cash App or Zelle. You can instantly transfer your money to any bank account, or keep it in your Branch Wallet with your own debit card. It is secure, fast, and free to use.
Learn more at branchapp.com
Open your Branch Wallet
Each week, after we receive our fee, we send your portion through Branch. You will also complete a short check-in about how your week went. Those check-ins fuel accountability across the marketplace.
Step 7 Healthy limits for everyone
Goodwork protects the experience for both workers and recruiters.
Worker limits
3 jobs per day (incomplete profile)
9 jobs per day (complete profile)
40 per month total
Recruiter and job limits
Each job or recruiter can have at most 20 unopened applications at once
If a job hits 20, it unpublishes automatically until a recruiter reviews some
If a recruiter hits 20, they stop receiving new leads until caught up
Email and in-app notifications keep everyone updated
Fewer, more meaningful applications mean faster responses and better matches.
Step 8 Stats automatically build your brand
Everything you do inside Goodwork contributes automatically to yourGoodwork Stats.
There is nothing extra to fill out or maintain. Your actions build your record in real time.
Goodwork Stats measure reliability and accountability across every participant in the marketplace.
Workers, recruiters, hiring organizations, facilities, and MSPs each have their own Stats, updated automatically as work happens.
What your Stats include
Recruiters and organizations can see indicators such as:
How many jobs you have applied for
How many offers you have received and accepted
How many times you were cleared to start on time
How often you started as scheduled
How many shifts, contracts, or guarantee periods you completed
If something ended early, whose decision it was
When work stops for any reason, the hiring organization must identify who made that decision.
They choose from four options: facility, MSP, hiring organization, or worker.You then receive a notice giving you the chance to agree or disagree.
Regardless of agreement, both sides' answers become part of their permanent Stats.This ensures that accountability is shared and that no one can hide repeated behavior.
What happens when details change
Because Goodwork's billing is tied to active work, hiring organizations stop being charged as soon as a worker stops working.
To turn off weekly billing, they must identify who ended the engagement.
That single rule gives us accurate, automatic data for every participant.
Rate changes or cancellations are also tracked.
If a rate is dropped, an offer is rescinded, or a same-day shift is canceled, the system records which party made the change. Sick of bait and switches, ghosting, or rate drops mid contract? Us too. That's why we're obsessed with stats.
These events appear in each participant's Stats, helping everyone understand what really happened.
Why it matters
Transparency builds fairness.
Recruiters and organizations know that inaccurate job posts or repeated cancellations will show in their records.
Workers know that following through, communicating, and completing work strengthen their reliability scores.
For example:
You might find a pay package that looks generous, but the facility's Stats show it cancels same-day shifts 83 percent of the time.
Or a travel contract with great pay might show that the facility drops rates mid-contract 64 percent of the time.
More information helps you make more informed choices before you commit.
What happens when details change
Because Goodwork's billing is tied to active work, hiring organizations stop being charged as soon as a worker stops working.
To turn off weekly billing, they must identify who ended the engagement.
That single rule gives us accurate, automatic data for every participant.
Rate changes or cancellations are also tracked.
If a rate is dropped, an offer is rescinded, or a same-day shift is canceled, the system records which party made the change. Sick of bait and switches, ghosting, or rate drops mid contract? Us too. That's why we're obsessed with stats.
These events appear in each participant's Stats, helping everyone understand what really happened.
Everyone gets their own record
Each recruiter, organization, facility, and MSP has its own Goodwork Stats.
This helps separate who is responsible for what.
If a facility cancels a shift, that cancellation affects the facility's record, not the recruiter's.
If a recruiter fails to respond or misrepresents a role, that appears in their record.
If a worker accepts an offer and follows through on time, that builds their record of reliability.
Many healthcare workers have faced unfair stereotypes about reliability.
With Goodwork, every completed offer, on-time start, and finished assignment helps prove your consistency.
Your Stats become a living record of trust and professionalism.
Better data, better expectations
These automatic Stats, combined with weekly feedback, give everyone a clear, factual picture of what to expect from working with each participant.
Goodwork turns accountability into a shared advantage rather than a burden.
When everyone plays by the same transparent rules, honest participants stand out.
Who can see what
Your Stats remain private except to recruiters and organizations whose jobs you apply to.
When you view a job, you will see the organization's and recruiter's Stats before you apply.
Once you apply, they will be able to see your Stats as well.
This creates a two-way view of trust.
You can evaluate who you want to work with, and they can understand what to expect from you.
Sign up and show off your Stats
Already working somewhere? Start building your
Stats now
If you are already in a job and want to start building your Goodwork Stats right away, you can.
When both you and your current employer sign up, you can begin participating in weekly Stats for free.
This lets you both start tracking reliability, responsiveness, and fairness automatically.
Your Stats will grow each week, giving you a verified record of consistency and helping your employer show that they deliver the experience they promise.
Even if you are not searching for new work yet, this is an easy way to start building your professional reputation inside Goodwork.
Ghosting and response expectations
Goodwork is built on fairness, so everyone follows the same response rules. Each message or application has a three-day response window.
Here is how it works:
When you apply or ask a recruiter a question, a message thread starts automatically.
If the recruiter does not respond within three days, it is marked as ghosted and affects their Goodwork Stats.
Once a recruiter replies, the timer resets, and you then have three days to respond or end the conversation.
If you do not reply or close the message within that time, it counts as a ghosted message on your record.
You will always receive reminders before any conversation times out. Responding or ending the conversation in time keeps your ghost rate clean and your Stats strong.
Recruiters follow the same rules, which keeps everyone accountable and respectful of each other's time.
What kinds of jobs are on Goodwork?
Goodwork includes all healthcare roles, clinical and non-clinical:
PRN / per diem shifts
Local and travel contracts
Full-time permanent positions
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Smart Scheduling and Virtual Meetings
Keep every interview and onboarding meeting inside Goodwork so accountability never stops. If they are late or no show it will be automatically added to their stats.
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Professional Community
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Profession specific experiences
Each profession has its own experience, so a radiologic technologist will see something very different from a physical therapist, etc.